RootSupport Customer Support Platform
Complete customer support platform with unified inbox, cross-recipe customer context, AI-powered routing, knowledge base, and multi-channel support (chat, WhatsApp, email, SMS). The killer feature: agents see everything about a customer across ALL PlotSpark recipes — automatically.
Zendesk charges £49/agent/month. For a 5-person team that's £245/month — and agents still can't see the customer's bookings, orders, or account status without switching to three other tabs
RootSupport Customer Support Platform — One support platform with unlimited agents that replaces Zendesk + Intercom + Freshdesk — and shows your agents customer context they've never had before
The problem
“Every support ticket starts with 'Can I have your account number?' because our help desk doesn't know anything about our customers”
— Real feedback from Customer Experience operators
The solution
One support platform with unlimited agents that replaces Zendesk + Intercom + Freshdesk — and shows your agents customer context they've never had before
What's included
Everything you need
Unified multi-channel inbox (chat, WhatsApp, email, SMS)
Cross-recipe customer context panel — see bookings, plots, orders, payments in one view
Universal support bubble widget — embeds in any recipe
AI-powered ticket routing and response suggestions
Knowledge base with search and categories
Support analytics and agent performance tracking
Unlimited agents at every pricing tier
Automated ticket workflows (routing, escalation, resolution)
Under the hood
7 widgets, all included
Unified Inbox
Multi-channel conversation list — WhatsApp, email, SMS, and chat in one view
Customer Context Panel
See everything about a customer across ALL recipes — bookings, plots, orders, payments, support history
Support Bubble
Universal floating support widget — embeds in any recipe as a chat bubble
Support Tickets
Manage customer support tickets with assignment, status tracking, and resolution
Live Chat
Real-time 1:1 messaging between agents and customers with attachments
Ticket Notifications
Real-time notifications for new tickets, status changes, and assignments
Knowledge Base
Searchable knowledge base and FAQ system for customer self-service
Pricing
Transparent pricing
No surprises. Cancel anytime.
RootSupport Core Bundle
From £79.99/month — unlimited agents
£799.99/year — save 17%
- Unified multi-channel inbox (chat, WhatsApp, email, SMS)
- Cross-recipe customer context panel — see bookings, plots, orders, payments in one view
- Universal support bubble widget — embeds in any recipe
- AI-powered ticket routing and response suggestions
- Knowledge base with search and categories
Get started
Ready to launch RootSupport Customer Support Platform?
Live on your own domain in minutes. No coding required.
Ready to get started?
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